The Client Success team is responsible for helping Ticketfly’s growing roster of high-profile clients make the most of our ticketing and marketing platform. Clients range from general admission and reserved venues to outdoor festivals of all sizes. Providing enterprise grade technology products and services that support live events, Client Success team members are a key partner to our biggest clients, working with them to understand their business needs and goals and supporting them accordingly. Client Success team members manage accounts on an ongoing basis to determine and advocate how Ticketfly can help them succeed and increase sales. The best candidate strives to add value in every interaction, teaching clients and colleagues to better understand our value proposition. The ultimate goal of the Client Success team is to ensure client satisfaction with the goal of making every client referenceable.